I have lots of fantastic ideas for products. Who should I e-mail?
We love to hear great ideas! Send an e-mail message to customerservice@quantummechanix.com. Keep in mind that if you send us an idea, we can’t guarantee we'll use it or that the evil geniuses in QMx Labs aren't already hard at work on the very same idea. One way or another, though, you will hear back from us.
I want to order a T-shirt, but don’t know what size to buy.
Most of our unisex T-shirts are printed on a 6.1 oz. Gildan or similar-sized shirt.
Our ladies T-shirts are primarily 6.1 oz. Gildan, as well, but in a women’s cut.
Our juniors T-shirts are primarily 4.5 oz. Tultex with a traditional fashion fit.
We’re limited to what is available in the market. S – 2XL in men’s, ladies and juniors are the most readily available sizes. XS, 3XL and up are harder – and sometimes impossible – to get.
Um, I just don’t get that shirt! What does it mean?
We believe in “Discreet Geek.” We love to make shirts that are a nod and a wink to insider geeks, but are still artistic and appealing to everyone else.
Will you offer an item again that's listed as out of stock?
If an item is just out of stock, then odds are we’re replenishing our supply. We manufacture all of the items you see on this website, so there will be occasional delays between when we sell the last item in stock and when the next batch of products is shipped to our warehouse.
If a product page says “Edition Sold Out” on a limited-edition item, we will not make that specific product again.
When will a product be available that is listed as “Coming Soon”?
We are constantly developing new products. We often won’t have release dates or price points announced until the product is ready for sale. The best way to get the latest information on upcoming products is to sign up for the QMx Insider. Our newsletter offers details about all of our projects – even the super-secret ones!
If I order a product that requires electricity, will it operate outside the U.S.?
All products requiring electronics, unless otherwise stated, operate using standard U.S. 120V current. If your voltage is different, you must supply the appropriate plug adapter and power converter. If I purchase a replica with an electrical component, is there a warranty?
Yes. Quantum Mechanix offers a 90-day warranty on the electronics for main controller boards* in products with lighting effects. These effects include gravity rotor effects, strobes, “hard burn,” etc. After 90 days, we will still replace these controller boards at a shop rate of $60/hour, which includes parts. Estimated time will vary, depending on the area to be repaired.
For repairs to the four-channel remote board**, The FX Company offers a 30-day warranty for repair/replacement. After 30 days, there will be a charge of $25 for parts to replace the remote plus labor at the standard shop rate of $60/hour (one-hour minimum).
All repair work will include, at no extra charge, a full inspection and tune-up of any surface irregularities.
Note: Any alteration of the replica by the customer, including the opening or removal of any electronic parts, voids this warranty.
* Circuit board developed and built in-house by The FX Company ** Circuit board developed and built by Logisys Corp.
